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As a user, you should take a little time troubleshooting your device to know exactly what the problem is and be able to fix it. It is possible that the problem is with your phone, but then again, it can also be due to the signal, the area you’re currently in, or there can be a problem with the network. But the fact is that there are a lot of reasons as to why texting problems occur. A device as powerful as the Galaxy S21 shouldn’t have any issues sending and receiving SMS. Text messaging is one of the most basic functions of a mobile phone. We will try to look into the possible causes and rule each possibility one after another until we can determine the reason why it occurs and hopefully be able to fix it. You will then be asked to either Deny or Allow permission.In this troubleshooting guide, we will show you what to do if your Galaxy S21 can’t receive text messages. You do not need to change your password.ģ. You will get a prompt to sign into your gmail account. If you revoked access and need to get back into your email account:Ģ. If you revoked access, you will no longer be able to send, receive or delete emails using the Samsung Email app as the app needs permission to access your Gmail account in order to do this. What if I revoked access and can't access my emails? You can review your Google account permissions at. You do not need to take any further action. Google recently changed their authentication policy and Samsung was required to update this client information in the Email app.ĭuring this process, users who have set up Gmail on their Samsung phones using the Samsung Email app got an auto-generated notification from Google that stated 'Samsung Email was granted access to your Google account'. This information was registered some years ago. In order to use Gmail in the Samsung Email app, Samsung was required to register email client information with the Google server in order to be authenticated. Your Samsung device comes with a Samsung Email app which you can use to access emails from different providers such as Google or Hotmail, amongst others.